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NetSuite Evaluation & Sales

NetSuite ERP - Order Fulfillment

Order Fulfillment

Highlights

NetSuite streamlines the entire fulfillment process, allowing sales representatives to convert estimates into orders with just one click. Sales representatives can also track order fulfillment along each step of the way. And with shipping integration, customers get a real-time view into shipping statuses. Smoother order fulfillment, in turn, reduces delivery times and increases customer satisfaction.

Benefits

Seamless transition from order to fulfillment
Faster order turnaround time increases reorders
Reduce customer service overhead with self-service order tracking

FedEx and UPS Integration

Highlights

NetSuite is the first and only Web-based business application integrated with FedEx and UPS OnLine Shipping tools. Directly from the NetSuite application, you can fulfill orders with UPS or FedEx, get real-time shipping rates, validate addresses and print FedEx or UPS shipping labels.

Benefits

Integrated, real-time shipping rates
Accurate shipping quotes reduces customer service calls
Auto-generated shipping labels

Order Processing

Highlights

Sales representatives can now turn estimates into orders with just one click. Once approved, the orders automatically register on the Dashboard of the warehouse manager. And once fulfilled, the orders automatically become items to be billed.

Benefits

Streamlined order processing lowers cost of sale
Order automation drives warehouse activity

Real-Time Order Status

Highlights

Tight integration of all the application components means that everyone has access to the same, up-to-date order information. Support representatives can view order statuses, sales representatives know when to make follow-up calls, and customers can check delivery schedules in real-time.

Benefits

Support and customer service reps get real-time status on orders
Customers can check their order status online reducing inbound calls

Advanced Shipping and Receiving

Highlights

Gain greater control of your order management process by separating the order fulfillment and receiving functions. Users can be assigned shipping, receiving and return functions with access to order records and reports tailored to their requirements. Other key shipping and receiving functions include: capabilities for pick and pack; receiving to multiple inventory locations; FedEx and UPS shipping integration and more.