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NetSuite eCommerce - Web Store

Web Store

Highlights

Today, customers demand a personalized online shopping experience. NetSuite provides Web store capabilities that help virtually any business to create a dynamic and personalized online store. Integration with inventory, accounting, sales and support departments enables your company to offer customers a rich Web experience—without using costly IT resources.

Benefits

Fast and easy to deploy
Complete end-to-end integration
Template driven means no expertise required

Multiple Web Stores

Highlights

NetSuite allows you to create as many separate web stores as you want — and manage all the stores in one single, integrated account, maintaining one consistent set of operations and greatly improving efficiency. Each store can have its own product set, domain name, branding, look and feel, shopping rules, store-specific shopping carts and "my account" areas for customers. Within the different stores, you can sell the same or totally different products, provide country-specific language and currency for each web store, and track and report on sales activities on each web store individually. All the while, you maintain one integrated back office system to efficiently manage cross-store operations and consolidate all your ecommerce business activities.

Benefits

Manage multiple Web Stores from one NetSuite account
Brand and host stores separately
Consolidated eCommerce management

Automated Upsell Engine

Highlights

You can display automatic upsell and cross-sell recommendations based on what other customers have purchased. You can display either the automatic recommendations, or you can set manual upsell recommendations, or both. You can also display upsell recommendations on the Shopping Cart page.

Benefits

More sales of related items
Amazon.com-like’ functionality
Recommendations that learn

Gift Certificate Management

Highlights

You can incorporate selling and redeeming Gift Certificates online, and accept Gift Certificate payments on transactions.
When a shopper buys a Gift Certificate for another person, an e-mail is automatically sent to the recipient with the information from your Web store.
When a shopper redeems a Gift Certificate, they can purchase less than the total amount of the certificate, and keep a remainder on it for future use.

If their purchase exceeds the value of the certificate, they can pay for the difference with a credit card or Paypal per the available payment processing methods.

Benefits

Complete Gift Certificate management within NetSuite
Run compelling marketing campaigns and promotions
Intelligent redemption rules with partial payment

Electronic File Download

Highlights

You can now sell downloadable files. You can create items for sale that have files attached to them. When the item is purchased, the customer has the right to download the file(s) from the Customer Center's new "My Downloads" area.

If the downloaded file requires a license or unlock code, enter the information into the order and the code will display to the customer in the My Downloads area.

Benefits

Sell electronic content easily
Options for multiple download (usage based
License/password management

Integrated Inventory Management

Highlights

With NetSuite's integrated inventory management capabilities, changes in the back office are automatically reflected in your Web store. You can display real-time inventory levels and check if items are out of stock, track inventory down to the sub-item level, and receive automatic notification upon reaching re-order points. NetSuite also lets you offer volume discounts, provide different price levels for sub-item options, and extend special pricing offers to specific customers.

Benefits

Real-time integration between Webstore and Inventory
Out-of-stock and backorder management
Volume and incentive Webstore pricing

Google Checkout Support

Highlights

Ecommerce merchants can offer Google Checkout to customers as an additional checkout option, while ensuring that the transaction is completely integrated and synchronized with their finance, fulfillment and ecommerce processes. Customers simply to choose to pay for their purchase using Google Checkout; NetSuite securely passes the required information to Google Checkout and automatically updates once the transaction is complete. You'll gain a fast and convenient checkout process that will attract more customers and simplify how they buy, while enabling cost-effective order processing and payment by credit or debit cards.

Benefits

Complete Shopping Cart Integration
Secure, Error-Free Order Processing
Powerful Conversion Analytics

PayPal Integration

Highlights

PayPal is known as the easiest and most intuitive payment method on the web. The NetSuite integration with PayPal allows small and midsize companies to accept different forms of payments during the checkout process, using industry-leading fraud-prevention technology. When a customer completes PayPal checkout, a sales order is created in NetSuite with a status of Pending Approval and flagged as Pending PayPal Authorization.

Benefits

Accept payments from the most used payment gateway
Decrease credit card errors
Receive your payments faster

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