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NetSuite eCommerce - Web Analytics

Web Analytics

Highlights

With Web analytics and Real-Time Dashboards, your online operations will no longer be a separate, disconnected part of your business. Using our real-time analytics tools, you and your employees will know exactly what is happening on your Web site or store. Everyone in your organization can better respond to changing market conditions or new trends, resulting in better service for your customers.

Benefits

Keep your web presence connected to your wider business
React faster to capitalize on changes in customer behavior
Better decisions based on real-time data

Real-Time Dashboards

Highlights

Real-Time Dashboards give you an interactive, real-time picture of every aspect of your business, enabling each of your employees to make better, smarter decisions. The Dashboard offers instant reports of key performance indicators, such as new sales orders, commissions, support cases, accounts receivable, or items to ship. As a result, you can better understand how well your Web presence is working for your business.

Benefits

Highly configurable snapshots and dashboards for a complete picture
Flag immediate action and flash traffic with KPI reports
See trending and compare across multiple periods

Customer Specific Site Activity

Highlights

Unique to NetSuite, you can drill-down to an individual customer record and review all of their activities on your site, including their shopping cart content, their pages viewed, their referring URL and keyword, their click-stream paths, and much more.

Benefits

Track the specific movements of prospects and customers
Adjust and augment your web presence to better server your specific customers
Market and reclaim abandoned carts and personalize marketing based on web behavior

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